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Sanction Screening Africa

Sanction
Screening Africa
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  • KENYA
  • TANZANIA
  • RWANDA
  • UGANDA

AML Case Manager

AML Case Manager

From triage to investigation, Case Manager allows compliance teams to resolve cases without leaving the platform. It brings KYC reviews, screening hits, transaction alerts, and SAR/STR filings into one unified case workspace.

Manage cases with greater control and visibility through role-based permissions, configurable SLAs, workload management, and a complete decision audit trail. Your team can assign work, investigate risk, record evidence, request approvals, and document every outcome in one consistent workflow.

AML Case Manager workflow

Advantages

Role-Based Permissions and Four-Eyes Approval

Control access to cases and ensure key decisions are reviewed and approved by the right people.

SLA Tracking and Workload Balancing

Track case deadlines, manage workloads, and help teams prioritize cases effectively.

Built-In Notes, Documents and Reviewer History

Keep investigation notes, supporting documents, reviewer activity, and decision history together in every case.

Simple STR and SAR Reports Generation

Prepare SAR and STR filings directly from the case workflow using the information already captured during the investigation.

AML Link Analysis
See the hidden network behind every customer.

Link Analysis continuously inspects your customer base for relationships that traditional row-by-row reviews miss. Every signal becomes an edge in a unified graph, allowing investigators to identify, score, and navigate relevant connections during a case review.

Built for investigations, Link Analysis is embedded in every customer profile and supports predefined investigative filters, risk-weighted edges, and shareable, audit-ready snapshots.

Eight link types. One unified graph

Beneficial ownership

Walk UBO chains to expose entities controlled by the same person or group.

Common payment methods

Find PANs, IBANs, and wallets reused across multiple customer profiles.

Preferred agents

Reveal links between customers and the agents, brokers, or introducers handling them.

Phone and messaging

Match phone numbers, SIMs, and chat handles across the customer base.

Shared emails

Detect customers using identical or aliased email addresses across accounts.

Identical IPs

Cluster sessions originating from the same IP address, ASN, or device fingerprint.

Device and browser

Match customers using device IDs, user-agents, and behavioural fingerprints.

Address overlap

Surface postal and residency address matches across natural persons and legal entities.

Built for Investigations
  • Embedded in every customer profile
  • Predefined investigative filters
  • Risk-weighted edges
  • Shareable, audit-ready snapshots
  • Predefined investigative filters
FAQ
Depending on case type, you can require any number of approvers from designated roles before a decision is final. Maker-checker is enforced at the platform level — there is no path to bypass it. Every approval (or rejection) is timestamped, attributable and immutable.
Yes. Native two-way sync with Jira, ServiceNow and Zendesk via API and webhooks. We also expose a generic webhook layer for custom systems, plus inbound email-to-case capture.
Every state change, reviewer comment, document upload, decision, approval, reassignment and re-open is captured with actor, timestamp, IP, before/after diff and cryptographic hash. Exportable per case, per reviewer or per time window.

Bring every compliance case into one workspace.

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Solutions
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Questions about coverage, thresholds, or getting your team set up? Our compliance specialists can walk you through it.

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